Terms & Conditions

1. About SolaraX Renewables

SolaraX Renewables is a solar energy and EPC service provider based in Ahmedabad, Gujarat, India. We provide solar solutions for residential, commercial and industrial customers.

Our services may include residential rooftop solar, commercial solar, industrial solar, solar EPC, ground-mounted solar, solar operation and maintenance services, solar street lighting and related solar consultation and project services.

2. Acceptance of These Terms

By accessing or using this website, submitting an enquiry, requesting a quotation or contacting SolaraX Renewables through the communication channels provided on the website, you agree to comply with these Terms & Conditions.

If you do not agree with these Terms, you should discontinue use of the website.

3. Website Information

We make reasonable efforts to provide useful and accurate information on our website.

However, website information relating to solar technology, products, services, pricing, electricity savings, generation, subsidies, government schemes and other matters may be general in nature.

Website information should not automatically be treated as a final engineering design, commercial quotation, legal opinion, financial advice or contractual commitment.

4. Solar Enquiries and Quotations

Submitting a quotation request through our website does not automatically create a contract between you and SolaraX Renewables.

Information submitted through the enquiry form may be reviewed by our team so that we can understand your requirements and prepare an appropriate response or preliminary quotation.

A final quotation may depend on the customer's actual project requirements, technical feasibility, site conditions, equipment selection and applicable taxes and charges.

5. Information Required for Solar Assessment

To prepare a preliminary solar assessment or quotation, we may request information such as:

• Electricity bill
• Monthly electricity consumption
• Project location
• Property type
• Roof or land availability
• Existing electrical information
• Preferred project capacity
• Customer requirements

Customers are responsible for providing information that is accurate and reasonably complete.

6. Electricity Bill Information

If you provide an electricity bill, we may use the information contained in it to understand your electricity consumption and prepare a preliminary solar recommendation.

An electricity bill alone may not contain sufficient information for final system engineering.

A site assessment and additional technical information may be required before finalising the solar system design.

7. Site Survey and Technical Assessment

Where required, SolaraX Renewables may conduct a site survey or technical assessment before finalising a project.

The final solar system design may be different from an initial online or telephone estimate after evaluating:

• Roof dimensions
• Roof orientation
• Shading conditions
• Structural suitability
• Electrical infrastructure
• Cable routes
• Equipment placement
• Safety requirements
• Applicable regulations

8. Solar Generation and Savings

Solar generation, electricity savings, payback period and return estimates displayed on the website or communicated during a preliminary discussion are estimates unless specifically guaranteed in a written agreement.

Actual results may vary due to weather, solar irradiation, temperature, shading, dust, equipment performance, system downtime, maintenance, electricity consumption, electricity tariffs, grid availability and other factors.

9. Government Subsidies and Solar Schemes

SolaraX Renewables may provide general information about government solar subsidies, incentives, net metering and related schemes.

Government policies, eligibility criteria, subsidy amounts, documentation requirements and application procedures may change.

Eligibility and approval are determined by the relevant government authority, DISCOM or other competent authority.

SolaraX Renewables does not guarantee approval or payment of any government subsidy unless such approval has been officially confirmed by the competent authority.

10. Pricing

Prices displayed on the website or communicated during an initial discussion may be indicative.

Final project pricing may depend on system capacity, equipment selection, site conditions, taxes, transportation, installation requirements, civil work, electrical work and other project requirements.

The final price applicable to a project will be stated in the formal quotation, work order or other applicable commercial document.

11. Product Selection and Availability

Solar modules, inverters, batteries, mounting structures and other equipment may be sourced from third-party manufacturers or suppliers.

Product models, specifications, availability and prices may change from time to time.

Where a specific product is unavailable, SolaraX Renewables may propose an alternative product subject to customer approval and applicable project requirements.

12. Manufacturer Warranties

Equipment supplied as part of a solar project may carry warranties provided by the respective manufacturers.

Manufacturer warranties are subject to the applicable warranty terms, exclusions and conditions of the manufacturer.

Warranty coverage may depend on correct installation, operation, maintenance and other conditions specified by the manufacturer.

13. Installation and Project Scope

Solar installation work will be performed according to the applicable quotation, work order, agreement or scope of work.

Work that is not included in the agreed scope may be treated as additional work and may be separately chargeable.

Project timelines may depend on:

• Material availability
• Site readiness
• Weather conditions
• Government approvals
• DISCOM procedures
• Customer documentation
• Structural or electrical requirements
• Third-party dependencies

14. Payments

Payment terms for a solar project will be governed by the applicable quotation, invoice, work order or agreement.

Website information should not be treated as payment instructions unless expressly provided through an authorised SolaraX Renewables communication.

Customers should verify payment details before making any payment.

15. Customer Responsibilities

Customers are responsible for providing accurate information required for assessment, quotation and project execution.

Customers may also be required to provide reasonable site access, required documents, approvals and other information necessary for project execution.

Delays caused by incomplete information, lack of site access, customer-side changes or unavailable documentation may affect project timelines.

16. Website Intellectual Property

Unless otherwise stated, the SolaraX Renewables name, logo, website design, original text, graphics, photographs and other website content are owned by or used with permission by SolaraX Renewables.

You may not copy, reproduce, modify, distribute, publish or commercially exploit website content without prior written permission, except where permitted by applicable law.

17. Acceptable Use

You must not use this website to:

• Submit false or misleading information.
• Submit spam or automated enquiries.
• Attempt unauthorised access to website systems.
• Introduce malicious software or harmful code.
• Interfere with website functionality.
• Impersonate another person or business.
• Scrape or reproduce website content for unauthorised use.
• Use the website for unlawful activities.

18. WhatsApp, Email and Social Media

SolaraX Renewables may provide communication options through WhatsApp, email, telephone and social-media platforms.

Communication through third-party platforms may also be subject to the terms, privacy policies and technical limitations of those platforms.

19. Third-Party Websites

Our website may contain links to government portals, manufacturers, social-media websites or other third-party resources.

SolaraX Renewables does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

20. Limitation of Website Information

Information provided on this website does not constitute a guarantee of:

• Specific electricity savings
• Specific solar generation
• Specific payback period
• Government subsidy approval
• Net-metering approval
• DISCOM approval
• Project completion date
• Future electricity tariffs
• Future financial returns
• Product availability

Any project-specific commitment must be contained in the applicable written quotation, work order or agreement.

21. Limitation of Liability

To the extent permitted by applicable law, SolaraX Renewables will not be responsible for losses arising solely from reliance on general website information, preliminary estimates, third-party information, government information or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer right or legal protection that cannot lawfully be excluded or limited.

22. Force Majeure

SolaraX Renewables will not be responsible for delays caused by circumstances beyond reasonable control, including natural disasters, extreme weather, government restrictions, regulatory changes, strikes, transportation disruption, supply-chain interruptions, power or network failures or other comparable events.

23. Changes to These Terms

We may update these Terms & Conditions when our website, services, business practices or applicable legal requirements change.

The latest version will be published on this page together with a revised "Last Updated" date.

24. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of India.

Subject to mandatory consumer rights and jurisdiction available under applicable law, disputes relating to these Terms or use of the website shall be subject to the appropriate courts or legal forums having jurisdiction over the matter.

25. Contact Us